Terms & Conditions; plus Legals

  1. GENERAL - These conditions of Konsult Internet Consulting apply to the exclusion of any terms or conditions of the Customer. No variation of these conditions will be binding on Konsult Internet Consulting or form part of any contract unless expressly accepted by Konsult Internet Consulting in writing.
  2. ESTIMATES - Konsult Internet Consulting will usually attempt to estimate a price. Where possible a full brief, preferably in writing should be supplied by the Customer to Konsult Internet Consulting before such an estimate can be prepared.
  3. COST VARIATIONS - All prices quoted are, in the absence of specific written agreement to the contrary, estimated only. Konsult Internet Consulting quotations for design work are based upon projected working hours at the current studio rate, plus materials, and are subject to amendment on or after acceptance to meet any rise or fall in such rates or material costs. Any increased charges or costs arising from alterations or additions to contractual specifications or to work previously approved, may be charged to the Customer. Other expenditure such as material sub-contracted on behalf of the Customer will be quoted separately.
  4. CONSEQUENTIAL LOSS - Konsult Internet Consulting shall not be liable for any loss or damage, whether direct or consequential, which is or may be occasioned to the Customer or to any person with whom he is in contractual relations which is in any way attributable to any delay in performance or completion of any contract between Konsult Internet Consulting and the Customer, however that delay arises.
  5. CUSTOMERS¹ PROPERTY - Customers property when supplied to Konsult Internet Consulting will be held at the risk of the Customer, although all reasonable care will be taken to prevent loss or damage. If 3rd parties are sub contracted by Konsult Internet Consulting and are to use artwork to complete their requested task, then all artwork remains the property of the Konsult Internet Consulting customer and may not be copied or used in any manner by the 3rd party for their own works outside of Konsult Internet Consulting. Once the job has been completed all copies of the artwork either hard or soft are to be returned to Konsult Internet Consulting or be completely deleted from their systems or servers.
  6. INITIAL WORK - Work produced, whether experimentally or otherwise, at Customer request will be charged for unless otherwise agreed in writing. If the Customer wishes to terminate an order at this stage, a termination invoice will be drawn up charging for time and materials up to this point.
  7. PROOFS - Final proofs will be presented by Konsult Internet Consulting to the Customer for approval prior to publishing. When approval is given by the Customer in the form of a signature upon our approval stamp, they are assumed by Konsult Internet Consulting to have studied all aspects of the material presented and to be satisfied with them, noting any exceptions in writing.
    1. It is expected that the customer has tested the site in full (User Acceptance Testing) before the “Sign Off’ form is returned and that the customer understands that any changes required to be made to the website after the signed form is returned will be charged at applicable rates.
    2. The customer will have 60 days after the website hand over to notify Konsult Internet Consulting of any programming mistakes or errors and at this time should notify Konsult Internet Consulting in writing. After 60 days any programming or changes, regardless of error, will be charged at programming rates.
  9. WARRANTIES – Konsult Internet Consulting makes no warranties for development that has been tested and has been proven to work at the time of hand over and then has stopped working due to circumstances beyond our control. This may include changes to software, plug in’s, hardware, hosting services, internet browsers, updates, operating systems and other third party products.
    1. the customer becomes apparently insolvent (within the meaning of the Bankruptcy) or makes any voluntary arrangement with it¹s creditors, or
    2. a petition is presented or a resolution is passed to wind up the customer (other than for the purposes of reconstruction or amalgamation as a solvent company), or
    3. a receiver is appointed over the whole or any part of the assets of the Customer or an administration order is made in respect of the Customer, or
    4. the Customer shall otherwise cease trading, or
    5. any diligence, distress, execution or other process is levied or enforced against any property of the customer, then in any such event Konsult Internet Consulting shall ( without prejudice to any other right or remedy available to it ) be entitled to cancel any contract between itself and the Customer or suspend any further deliveries of goods or the provision of any further services under any such contract without any liability to the Customer and if any goods or services have been delivered or supplied but not paid for, the price of such goods and services shall become immediately due and payable, notwithstanding any previous agreement or arrangement to the contrary.
    1. The Customer shall not submit for use by Konsult Internet Consulting anything whose use would constitute an unauthorised dealing with copyright material. In the event of any breach of this condition resulting in such an unauthorised dealing, the Customer shall remain liable to pay all sums due to Konsult Internet Consulting under the relevant contract and shall further indemnify Konsult Internet Consulting against any loss, costs or expenses attributable to such unauthorised dealing.
    2. All copyright and other intellectual property rights in any work created, commissioned or otherwise acquired by Konsult Internet Consulting in implementation of any contract between Konsult Internet Consulting and the Customer shall remain with Konsult Internet Consulting until full payment has been received. For the purposes of these conditions, WORK means and includes any programming, development, graphic design, web design, artistic, literary or dramatic work within the meaning of the (amended) Copyright.
  12. TITLE
    1. Ownership of any work delivered to the Customer under any contract between Konsult Internet Consulting and the Customer, or of any other goods delivered under any such contract, shall not pass to the Customer until payment in full of all sums due to Konsult Internet Consulting under such contract has been made to Konsult Internet Consulting. The risk of damage to or destruction of any item delivered by Konsult Internet Consulting to the Customer shall pass to the Customer upon delivery, notwithstanding that ownership of the item has not then passed, and the Customer shall ensure that such item is adequately insured from time of delivery.
    2. Intellectual Property shall only pass to the customer when payment has been received in full and a certificate of Assignment of Copyright will be issued to the customer at this time.
  13. PAYMENT - A deposit payment will be taken when work begins. Invoicing may be split into agreed phases in the event of lengthy jobs. The final payment will be taken upon completion of finished work and prior to site hand over. Divided payments by standing order may be considered under certain circumstances such as regular consultancy or administrative work.
  14. PAYMENT (Project Postponement ) - If a project is postponed or cancelled after more than 25% completion by anyone other than Web Design Magic, then the balance of works will be invoiced and then completed at the customers continuation date (if any). If the project is cancelled before 25% completion then a refund will be issued minus charges accumulated by Web Design Magic or any 3rd party costs that Web Design Magic occurred during the project. These prices will be calculated at Web Design Magic’s standard design rate based on the hours already spent including any 3rd party costs. Setup costs are not refundable. Administration costs will also be applicable. Percentage of works completed will be calculated on current hours spent minus current hours quoted. Proof in the form of a project time sheet can be provided to the customer.
  15. TERMS - All payments must be made before the invoice due date, unless agreed otherwise. Prices quoted by Konsult Internet Consulting are exclusive of GST which will, where appropriate, be payable by the Customers. •
    1. Where Hosting (WebCentral and ICO) or iEmail invoices are overdue by 30 days Web Design Magic reserves the right to lock all email facilities; at 60 days the web site and /or service may be closed. At this time a 30 day cancellation period applies during which charges are accumulated; at 90 days legal proceedings may commence. • Konsult Internet Consulting reserves the right to charge accumulating administration fees to any overdue accounts past 90 days.
  16. HOSTING and 3RD PARTY ACCOUNTS - Managed hosting, dedicated hosting, email accounts and iEmail accounts through 3rd parties such as ICO (AVnet) WebCentral and Vision6 require 30 days notice for cancellation. A pro rata invoice will be issued if applicable.  This cancellation period is in line with those imposed by the 3rd parties themselves and is therefore not negotiable. 
  17. SUB CONTRACTING - Konsult Internet Consulting may employ any person, company or firm as a sub-contractor for the production or provision of any printed or other item in accordance with any original design or other work produced by Konsult Internet Consulting for the Customer.
  18. NON-PAYMENT - Failure by the Customer to meet financial obligations may result in legal proceedings by Konsult Internet Consulting under which circumstances ALL legal costs and other administrative expenses will be recoverable in full by Konsult Internet Consulting.
  19. SEARCH ENGINES • A specific position in the search engine results is not guaranteed. We will make every attempt to obtain a Top Ranking for your keyword phrases, but are not liable for circumstances beyond our control. Such circumstances include the change in policies of the search engines involved, spontaneous drop outs and other anomalies out of our control. • We will not index sites that promote hate or discrimination based on race, religion, sex, age, sexual orientation or any other type of grouping. We reserve the right to refuse to promote any site we deem as unacceptable for any reason, without explanation. • No retroactive refunds will be made, This service is a monthly, Quarterly or Yearly service. For purposes of this agreement, Konsult Internet Consulting shall have no responsibility under this agreement during periods when the search engine is not available either for searching or submissions. Konsult Internet Consulting will not be responsible for any further damages of any kind. • The code that we actually use to index your page with the search engines is proprietary even though it is based on your original pages. The information (all codes, HTML, Java all work that has been manually done) may not be sold, used, or transferred another website without our written permission. • We will not ‘spamdex' your pages into unrelated keyword categories. That means that if your page is the "cheap car insurance" page, we will not index it into the "ford trucks" keyword search page. This kind of indexing is harmful to useful operation of all search engines.
  20. WebCentral Hosting Terms and Conditions can be found at www.webcentral.com.au
  21. FREE Consultation - The free consultation is a comprehensive examination and involves diagnosis / assessment of your current system or website with the help of the customer. Customers can talk about their concerns and have a broad idea of their options and available solutions. It does not include and physical changes or changes to the associated structures which will involve normal consulting fees. Appointment time can vary between 15 mins and 30 mins depending on the consultant decision and does not guarantee a definitive time frame for the client. Offer is valid for a limited time only. Konsult will provide a proposal with every consultation. Due to the high amount of requests Konsult has the right to refuse any consultation that we feel may not be a good fit. Face to face consultations will only be held on at our head office on the Gold Coast or Brisbane, Queensland, Australia. Online meetings can be arranged via Go To Meeting and will be instigated by Konsult. Please refer to our terms and conditions for more information.
Last Revised November 2018